Welcome to Phoenix Surgery
The Patient Participation Group (PPG) Patient Surgery is running from today (5th February) until Friday 16th February. Please print off a copy from this link (Patient Survey) , complete and drop into one of our surgeries. Alternatively there will be paper copies at all of our surgeries. It would be great to get as many surveys completed as possible as this helps with planning the services we provide.
Phoenix Surgery has finished 2nd from top of all Practices in Gloucestershire for providing diabetic annual checks to patients with Type 1 and Type 2 Diabetes - According to the National Diabetes Audit 16/17.
Helping Us to Help You - As part of a national initiative we are looking at how we can best help our patients who contact us by telephone. As part of this initiative you may find that our receptionists ask you to clarify the information you provide when contacting us. This is so that we can direct you to the best person to assist you. Please help us if you can.
We would like to welcome Dr Ruth Bowen to the Practice. She is our new trainee GP and will be starting with us in February 2018.
Our Vision : A Family Practice where tradition and innovation come together
Our Mission : We work as a family to serve your family. The Phoenix Surgery is an innovative practice built on foundations of traditional values. We offer continuity of care, ensuring patients are seen by the right healthcare professional at the appropriate time. We believe in empowering patients through health, education and self-care.
Phoenix Surgery rated as "Good" by Care Quality Commission - See our Care Quality Commission page for the full report. Link to Page
2017 NHS England GP Patient Survey : Every year NHS England (using Ipsos Mori) selects approximately 800,000 patients from across the Country to feedback on the services they get from their GP Practice. The 2017 results are now available and can be viewed here : https://gp-patient.co.uk/report?practicecode=L84012
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Our CONFIDENTIAL health advice service devoted to patients over 13 years old.
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Friends & Family Test
In January 2018 95% of those who responded said that they would recommend the Phoenix Surgery to their family and friends
View Comments and Feedback here
(Site updated 19/02/2018)