New Patient Registration
Here is how you can register with us as a patient:
Registering Online At Home
Please note that both the Registration Form and Registration Pack must be completed for each individual registering with the practice.
To complete the registration, the completed forms must be handed into our surgery.
Personal List System
The Phoenix Surgery offers a personal list system. This means that when you register with the practice you will have a named GP who will be responsible for your care. You will be expected to see the doctor that you are registered with wherever possible. Patients are welcome to attend their own doctor at any of the surgeries they work in, but we prefer you to attend usually at the same surgery, so that your notes may be held there.
If your doctor is not available and you can not wait for their return, then you can see another doctor. If you wish to know the name of your accountable GP please contact the practice.
The personal list system helps with the continuity of care and allows the doctor to get to know you and your family. This helps with our philosophy of providing personalised holistic care.
If, for some reason, you wish to change your doctor within the practice, then you can do so by simply filling in a change of doctor request form.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services